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3.問題解決の手順
オフィスワークで起きる問題を解決するための手順を学びます。
料理に「手順」があるように、問題を効果的に解決するためにも正しい手順を踏む必要があります。
この手順を理解し、実践することにより、無駄な時間をかけずに効果的な改善が可能となります。
教材サンプルPDF
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8.健全な組織で前向きに取り組む
全ての取り組みの土台は職場風土であり、健全な組織です。
トラブルを防ぎ、サービス向上や業務効率化に前向きに取り組める組織をつくるためのポイントを学びます。
教材サンプルPDF
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